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FIX THE EXPERIENCE.

GROW THE REVENUE.

Most businesses bleed cash through bad CX. Yours might be next.

MANAGING PARTNER, ACCOUNTING FIRM

“Working with YOURCXC helped us see our practice through the client’s eyes. We thought we had a decent process, turns out we were losing people early. Now, we feel in control of every step.”

WHAT'S REALLY COSTING YOU CUSTOMERS?

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BLIND SPOTS

CX audits that reveal what’s killing loyalty, LTV, and repeat business.

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FIX WHAT MATTERS

We don’t do fluff. Just proven fixes that improve experience and retention.

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GROW SMARTER

Stop wasting money on ads. Fix the journey and your revenue grows.

WE'RE NOT CONSULTANTS. WE'RE CX FIXERS.

YOURCXC was founded by Gareth Cummings with one goal: to stop businesses from bleeding money through broken customer experiences.

 

While other agencies sell shiny tech and endless frameworks, we focus on what drives revenue...fast, honest fixes that keep customers coming back.

 

We don’t talk theory. We show you what’s broken, what it’s costing you, and how to fix it...now.​

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“You don’t need a CX department.

You need to stop the bleeding.”

CUSTOMER EXPERIENCE THAT PAYS OFF.

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CUSTOMER JOURNEY HEALTH CHECK

Uncover what’s broken.

We diagnose the real issues in your customer journey - from first click to renewal.

Deliverables: Journey map, blind spot report, priority fix list

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30 - 90 DAY
FIX PLANS

Strategy meets speed.

We work with you over 30-90 days to implement the fixes that move the needle.

Includes: Onboarding

redesigns, touchpoint scripts, support process repair

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ONGOING
CX COACHING

Ongoing firepower.

For founders and teams who want monthly expert eyes and fast feedback.

Delivers: blunt, strategic guidance and hands-on fixes where they matter most.

ARE YOU LEAKING REVENUE?

Take the 60-second CX Leak Checker to find out what’s costing you customers.
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No fluff. Just a clear diagnosis.

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Download the free CX Toolkit.
 

Plug your biggest revenue leaks.

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WANT FIXES THAT WORK?

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REVENUE WINS FROM REAL FIXES.

B2B SaaS Brand:   21%  Churn reduction in 6 weeks.

E-Com Brand:   34%  Retention boost after 1 journey fix!

Service Business:   80%  Faster support in under 30 days.

FREE CX FIXES YOU CAN USE TODAY.

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CHURN FIX TOOLS

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SUPPORT FIXES

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REVIEW BOOSTERS

YOUR CX IS LEAKING MONEY - LET'S FIX IT.

Whether it’s onboarding, service, reviews, or support - if customers are dropping off, you’re losing revenue daily.
 

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